FAQ's

How can I benefit from working with ISPL?

ISPL assures that your project will be done on time, in budget, and in accordance with the latest quality and technical standards. You can outsource to ISPL your IT projects ranging from a simple utility to a total automation of your business. Our services are confidential and reliable. Copyright on the final system belongs to you. Also, custom information systems are expensive, as development requires hiring skilled professionals. By using our services, you will reduce your cost. You also achieve savings on equipment, maintenance and infrastructure required during the development.

What services does ISPL provide?

ISPL provides a wide range of design and development services including:

  1. Website Designing
  2. Website Re-Designing
  3. Website Maintenance
  4. Mobile Recharge Website
  5. School/College Website
  6. Tour & Travel Website
  7. Clinic & Hospital Website
  8. Small & Medium Business Website
  9. Mobile App Development
  10. E-commerce Websites
  11. Web Promotion(SEO And SMO)
  12. Responsive Website

How can I be sure of your productivity?

You monitor the development completely and every phase of development has material results that you can see and review. If required, we provide Labor and Status Reports. The complete scope of the work is defined at the initial phase of development and approved by you. Also, we are interested in long-term co-operation with you.

What makes ISPL unique?

Professionalism, knowledge, reliability and flexibility, combined with fair, reasonable prices.

What are your standard Terms and Conditions?

Once a contract has been signed, we issue an invoice after deliveries were made according to the Payment Schedule which is a part of the Project Plan approved by you.

Can I try your services first before signing a contract for a large system with you?

Yes, you can request us to do a pilot project. We will do it with payment upon successful completion only or even free of charge. It depends on what your "large system" is.

Which languages can I speak with ISPL?

English as a universal language and Hindi as Local.

How can I start using ISPL services?

You can provide us specifications of the project in the format that you are comfortable with. If you have the resources, you can provide us detailed specifications in terms of site flow and functionality required. This can be provided in PDF / Microsoft Word / PowerPoint format.

If you prefer, you can keep the specifications simple and not go into too much detail. In the latter case, we will ask questions (if required) to further define the scope of the project.

Once the scope of the project is well defined, we will provide you a quote for the same.

If you accept our quote, we will start work and keep you updated on progress. We will deliver ontime, every time. We usually take a 25% deposit to start work. However, for the first project, we will waive this condition. The payments can be made by Western Union Money Transfer, your corporate check, or any other method that you may prefer.

Contact us with your business requirements, ideas or questions.

What programming experience does ISPL have?

We can provide Design and Development Solutions to enhance your business. Our design department is making not only the user interfaces of a superior looks, but, primarily, provides a full range of web design, graphics and multimedia development services. We can provide Web Development for Windows and Linux platforms using PHP/MySql, ASP, ASP.Net. We have developed systems which use SQL Server, MySQL and Access databases.

How is your confidentiality is protected?

We can sign a Confidentiality Agreement with you. Apart from this, we have over 100+ customers who can vouch that information shared with us has been kept confidential.

Do you work on an hourly basis or provide a fixed price quote ?

We can do both. For small jobs, it is usually best to work on an hourly basis. For bigger projects, it is best that we provide you a fixed price quote.

I want a website similar in functionality to one which already exists on the web. How can you help ?

Just let us know the URL of the site you like and we will study it and analyze its functionality. Based on this, we will provide you an offer.

I have work which I need done overnight. Do you have resources to take it up and immediately ?

We have plenty of resources. At any point of time, we are working on multiple projects and can take up new projects on short notice or no notice at all.

Do you charge for a quote ?

No, we do not. Feel free to send your RFP and we will provide you a quote free-of-cost and with no obligation.

What should I do if I am not exactly sure what functionality I need?

This is not a rare situation. Contact us even with an idea. We will define the task together.

How can I be assured of high quality, reliable work?

Through our Development Process, which is aimed at quality and only quality. During the 3-month maintenenace period after the website was uploaded in our your panel, any problem in the code will be corrected free of charge.